Frequently Asked Questions

Explora Journeys FAQs

Expert answers about Explora Journeys — the ultra-luxury ocean line from the MSC Group, redefining the luxury cruise experience with highly inclusive fares, spacious ships, and destination-forward itineraries.

461 Suites Per Ship
4 Ships by 2026
40+ Years Pavlus Expertise
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Booking Explora Journeys through Pavlus comes with real savings and the kind of expert guidance you simply can’t get on a supplier website. Specifically:

  • Exclusive Pavlus savings — Pavlus stacks its own discount, bonus credit, or cash back on top of every current Explora Journeys promotion — over and above what you’d get going direct.
  • Never any service or planning fees — Pavlus is compensated by Explora Journeys, so working with a Pavlus advisor is completely free to you.
  • Specialists who know Explora Journeys — Our planners book Explora Journeys every day and know which dates, categories, and itineraries deliver the best value — and which to skip.
  • A dedicated personal advocate — If anything comes up before or during your trip, your Pavlus planner steps in on your behalf with Explora Journeys directly.
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Talk to a Pavlus planner today: call 1-800-528-9300, 7 days a week from 9 AM to 9 PM EST.

About Explora Journeys

Explora Journeys is the ultra-luxury ocean brand of MSC Group, launched in 2023. It is an entirely separate product from MSC Cruises, positioned in the luxury tier alongside Regent Seven Seas, Silversea, and Seabourn. Explora ships carry approximately 922 guests in all-suite, all-ocean-view accommodations, with an “ocean resort” concept that blurs the boundary between indoor and outdoor living.

The brand was conceived from scratch as a luxury product — rather than an existing ship being converted or repositioned — which means the design, dining, and service model were built purposefully for the ultra-luxury traveler rather than adapted from a mainstream product.

Explora Journeys is the ultra-luxury brand of the MSC Group, founded by the Aponte family and headquartered in Geneva, Switzerland. While it shares ownership with MSC Cruises, Explora is a completely separate brand built specifically for the luxury market — small ships, all-suite accommodations, and a refined, boutique-hotel atmosphere. It is not a rebrand of the larger MSC Cruises line; it’s a distinct, purpose-built luxury product.

All four are true luxury lines, and the right one depends on what you’re after. Explora is the modern, design-forward newcomer — spacious ocean-front suites, nine dining venues, a strong wellness focus, and a relaxed atmosphere that skews a touch younger. Silversea offers more classic, butler-led luxury with enrichment-rich itineraries. Seabourn brings an intimate, club-like feel many guests find warm and easy. Regent is the all-inclusive leader, with airfare and excursions bundled into the fare. Explora competes directly with all three on price and inclusions, and many seasoned cruisers tell us its food, space, and ship design feel a step ahead. Our planners have sailed these lines and can match you to the one that fits.

Yes — and the guest reviews back it up. Travelers consistently praise the modern European design, the exceptional space in both suites and public areas, the genuinely warm service from the Hosts, and the quality and variety of the dining. Many seasoned luxury cruisers who’ve sailed Silversea, Seabourn, Regent, and Crystal rank Explora at or near the top. As a young line, its shore-excursion program and entertainment are still maturing, which is worth knowing going in. For travelers who value understated elegance, outstanding food, and a calm, residential feel at sea, it’s well worth it.

The “ocean resort” concept means Explora is designed so guests move fluidly between multiple spaces throughout the day rather than experiencing a traditional cruise ship hierarchy of spaces. Multiple pools (including a rooftop pool with retractable roof), numerous bar and dining venues, wellness areas, and outdoor decks are all calibrated for the same guest at different moments of the day. The design encourages exploration of the ship itself as an experience, not just a vessel getting to the next port. The suite philosophy extends this — large terraces with outdoor furniture create the feeling of a private hotel room with the sea as your backdrop.

What’s Included

Explora operates on a fully inclusive model covering:

  • All suite accommodations with private ocean terrace
  • Nearly all dining venues at no surcharge (the one exception is Anthology, the specialty Italian tasting-menu restaurant)
  • Unlimited beverages including premium spirits, curated wines, and Champagne
  • In-suite dining at no charge
  • Wi-Fi for all guests
  • Gratuities to all crew
  • Most enrichment activities, fitness classes, and wellness programming
  • Port taxes and fees
Shore excursions, international airfare, pre/post-cruise hotels, and spa treatments are not included in the standard fare. Explora periodically offers shore excursion credits as booking incentives — ask your Pavlus advisor about current promotions.

Explora Journeys sits firmly in the ultra-luxury tier, with fares generally running from about $750 to $1,000 or more per person, per night, depending on the ship, suite, and itinerary. That places it alongside Silversea and Seabourn, and above lines like Oceania and Viking. Because nearly everything is included — beverages, Wi-Fi, gratuities, and dining — the all-in value is strong once you compare total cost rather than the headline fare. As an independent agency, Pavlus can secure added value and the best available fare for your specific sailing.

Explora Journeys is close to fully all-inclusive. Your fare covers all dining at nine of the ten venues, unlimited beverages including fine wines, champagne, and premium spirits, high-speed Wi-Fi, all onboard gratuities, fitness classes, and access to the thermal spa on port days. You’ll also find a welcome bottle of champagne in your suite, along with a bottle of wine and spirits of your choosing. The two things that cost extra are Anthology, the specialty fine-dining venue, and shore excursions. There are no cruise cards to sign and no upselling onboard — it’s a genuinely relaxed way to travel.

Shore excursions — which Explora calls Destination Experiences — are not included in the fare and are priced separately. They range from must-see destination highlights to small-group cultural tours and exclusive private arrangements. Pricing depends on the length, transportation, and exclusivity of each experience, and booking in advance is usually less expensive than booking onboard. Your Pavlus planner can help you plan these ahead of your sailing.

Yes — gratuities to all crew are included in Explora fares. There is no daily service charge added to your onboard account and no end-of-voyage envelope. This is standard for the ultra-luxury tier and appropriate for the service model Explora delivers.

The Explora Club is the line’s loyalty program, which rewards guests as they sail. It offers tiered membership levels with benefits that grow as you earn points through your journeys. If you’re planning to sail Explora more than once, it’s worth enrolling early so your travel starts working toward those rewards. Your Pavlus planner can explain how the tiers and benefits apply to you.

Ships & Suites

Explora Journeys currently sails two ships: EXPLORA I, launched in August 2023, and EXPLORA II, which followed in summer 2024. Each carries about 922 guests in all-suite, ocean-facing accommodations. Four more ships are on the way — EXPLORA III arrives in summer 2026, with EXPLORA IV, V, and VI following through 2028. The newer ships will be powered by LNG fuel as part of the line’s environmental commitment.

Every accommodation on Explora is a suite with a private ocean-facing terrace. Suite categories include:

  • Ocean Terrace Suite — entry-level; approximately 35 square meters; private terrace with outdoor seating
  • Penthouse Suite — expanded living space with larger terrace and premium amenities
  • Owner’s Residence — the most expansive accommodation; up to 200+ square meters; multiple rooms; butler service

Butler service is available in upper suite categories. The all-terrace product across every category — including entry level — is a meaningful differentiator from lines where private outdoor space is reserved for premium categories only.

Every accommodation on Explora Journeys is an ocean-front suite with a private terrace — there are no inside cabins on any of the ships. Even the entry-level suites are spacious, starting around 377 square feet, with walk-in closets, beautiful bathrooms with heated floors, premium bedding, and large private balconies. Higher categories, such as the Ocean Residences, offer more space along with butler service, in-suite dining, and additional amenities. You can select your specific suite at the time of booking, and your Pavlus planner can help you choose the right one.

Explora ships include several design features that distinguish them from traditional luxury liners:

  • Multiple pools including a rooftop pool with a retractable roof for use in varied weather
  • EXPLORE Spa — an extensive wellness facility with treatment rooms, thermal areas, and fitness facilities
  • Indoor/outdoor lounges designed to bring the ocean into the guest experience throughout the day
  • Extensive sun deck areas with premium seating and attentive service
  • Library and enrichment spaces for quieter on-sea day pursuits

The design philosophy throughout is of a private yacht or boutique hotel rather than a traditional cruise ship.

Dining

Explora’s culinary program is one of its most praised features. Each ship offers multiple dining and bar experiences including:

  • Multiple full-service restaurants covering Mediterranean, Asian, steakhouse, and seafood-focused cuisines
  • Casual indoor-outdoor venues for lighter meals and grazing
  • Specialty cocktail bars and a wine bar
  • A coffee and pastry lounge
  • Poolside dining and bar service
  • In-suite dining from a full menu at no surcharge

All venues are included except Anthology, the specialty Italian tasting-menu restaurant, which carries a surcharge. Open-reservation dining applies across all restaurants. Guest reviews consistently rate Explora’s food among the finest at sea.

Dining is one of Explora’s true strengths, with nine culinary venues and no fixed dining times or assigned seating. You’ll find Med Yacht Club for Mediterranean fare, Sakura for Asian fusion and sushi, Marble & Co. Grill for prime steaks and live-fire cooking, Fil Rouge for French-inspired classics, and the Emporium Marketplace, a reimagined buffet with chef-served stations. Casual options include Crema Café, a gelateria and creperie, afternoon tea, and 24-hour in-suite dining. The one specialty venue, Anthology, offers an Italian tasting menu for an additional charge.

Yes — Explora accommodates a wide range of dietary requirements across all dining venues. The variety of multiple dining and bar experiences means vegan, vegetarian, and gluten-free guests have extensive choice throughout each meal period without relying on a single dedicated menu. Guests with allergies or specific medical dietary needs should inform their Pavlus advisor at booking so the information is documented in the reservation ahead of embarkation.

Destinations

Explora Journeys focuses on destination-rich itineraries that prioritize overnight stays and late evening departures to allow genuine evening exploration in port. Their primary programs include:

  • Mediterranean — Greece, Italy, Spain, France, Croatia, with overnight stays in key ports
  • Caribbean — Eastern and Western Caribbean, private island calls
  • Northern Europe — Scandinavia, the British Isles, Iceland
  • Canada & New England — fall foliage season sailings
  • Transatlantic — grand crossings between Europe and the Americas

The itinerary philosophy emphasizes spending meaningful time in each destination rather than maximizing port count — Explora designs for guests who want to experience a place, not just check it off a list.

Explora’s overnight and late-evening port stays reflect a deliberate philosophy: many of the Mediterranean’s most memorable experiences — dining al fresco in a port town, attending an outdoor concert, exploring sites after the day-tour crowds have left — happen in the evening hours after most ships have already departed. By staying overnight or departing late, Explora guests experience destinations more completely. This is a meaningful differentiator for sophisticated travelers who have done Mediterranean cruising before on conventional itineraries.

The Inaugural World Journey 2029 is Explora’s first around-the-world voyage — a 128-day journey across 4 continents, 29 countries and territories, and 63 ports of call, with overnight stays in 12 destinations. It sails from Dubai in January 2029 and concludes in Barcelona in May 2029, aboard EXPLORA I, with options to disembark earlier in New York City or Miami. It’s a rare, deeply immersive way to see the world, and a sailing worth planning well in advance.

Practical Information

Deposits are typically $1,000 per person for most sailings. Cancellation fees escalate progressively from the deposit date, with full forfeiture inside 90–120 days on most voyages. As a newer line still establishing its market position, Explora has been relatively flexible on booking terms during the launch period — verify current conditions with your Pavlus advisor at the time of booking. Travel insurance is recommended given the premium suite pricing involved.

Explora offers solo suite options with reduced single supplement pricing on selected sailings. The residential suite design and intimate ship atmosphere suit solo travelers well — the variety of dining venues and social spaces creates natural opportunities for connection without forced socializing. Ask your Pavlus advisor about current solo rates and which upcoming sailings offer the most favorable solo supplement terms.

Explora Journeys keeps things elegant but relaxed — there are no formal nights on any voyage. The suggested style is elegant resort casual. During the day, dress comfortably; swimwear, bathrobes, and workout attire simply shouldn’t be worn in the restaurants or indoor bars. In the evening, from 6:00 PM onward, the line asks guests to avoid shorts, sleeveless t-shirts, baseball caps, and sportswear in the dining venues and indoor lounges. No tuxedos or gowns required — just a refined, comfortable elegance.

Yes — Explora Journeys welcomes families and is a strong option for multi-generational travel. Infants 6 to 23 months sail free, and children 2 to 17 receive savings of up to 50%. The Nautilus Club offers a kids’ facility that grows with demand. Most of the ship is open to all ages; only the Helios Pool is adults-only. If you’re after a quieter, adults-focused sailing, it’s worth avoiding school-holiday dates.

Wi-Fi is included in your fare, and it’s genuinely fast. Explora’s high-speed, streaming-grade internet is strong enough to stream video, make video calls, and work online, with multiple logins per guest. Each suite has its own Wi-Fi access point. It’s a notable step above what you’ll find on many cruise lines, and there’s no extra charge for it.

Check-in is done online through the Explora Journeys app or website, between 90 days and 24 hours before your sailing — just have your booking reference handy. You’ll need a valid passport with at least six months’ validity beyond your return date, and some destinations may require a visa, so it’s worth checking the entry requirements for each country on your itinerary. Your Pavlus planner can walk you through everything well before departure.

The EXPLORE Spa is one of Explora’s most celebrated features, occupying a generous footprint with multiple treatment rooms, thermal areas (saunas, steam rooms, hydrotherapy), and a fully equipped fitness center. Fitness classes are included as part of the highly inclusive fare. The spa treatment menu covers massages, facials, and body treatments with a premium product lineup. The multiple pools — including the rooftop pool with retractable roof — complement the wellness offering. For travelers who prioritize well-being as a meaningful component of their vacation, Explora’s facilities are among the best at sea.

Sea days on Explora are designed for unhurried enjoyment rather than a packed activity schedule. The “ocean resort” philosophy means there is always something available without anything being forced. Typical sea day options include:

  • Pool time across multiple pools with attentive deck service
  • Fitness classes at the EXPLORE Spa gym
  • Spa treatments and thermal suite access
  • Exploring the multiple dining and bar venues at leisure
  • Enrichment talks and cultural programming on select voyages
  • Library and quiet reading spaces

The emphasis is on guests setting their own pace rather than following a printed daily program. This suits travelers who genuinely want to decompress, but guests who need a structured activities program may find this approach less engaging.

Butler service is available in Penthouse and Owner’s Residence suite categories. Entry-level Ocean Terrace suites include full in-suite dining and attentive standard suite service, but not dedicated butler service. If butler service is a priority, book at the Penthouse level or above and confirm current service inclusions with your Pavlus advisor, as these details can evolve as the line refines its service model.

International airfare is not included in standard Explora fares. Some promotional packages may include an air credit or discounted air arrangements — confirm current offers with your Pavlus advisor. When booking Explora voyages, we strongly recommend coordinating air arrangements alongside the cruise booking, particularly for European embarkation ports where flight timing relative to embarkation time matters. Pavlus can assist with air arrangements as part of the overall booking coordination.

Explora I and Explora II are large, modern ships (922 guests) equipped with advanced stabilization systems. They are significantly more stable in open-ocean conditions than smaller luxury vessels. For Mediterranean and Caribbean itineraries, meaningful motion is rare. For transatlantic crossings or Northern European sailings in autumn and winter, some movement is natural and unavoidable, though the ships’ modern stabilizers manage this well. Guests who are seriously prone to motion sickness should discuss this with their physician before booking and come prepared with preventive medication regardless of ship size.

Both Explora and Regent position as ultra-luxury and fully inclusive, but with meaningful differences:

  • Explora emphasizes a contemporary, lifestyle-forward aesthetic with an indoor-outdoor ocean resort concept; shore excursions are not included as standard but the dining variety (multiple included restaurants and bars) is exceptional
  • Regent includes shore excursions in its fare — a significant value element for itinerary-focused travelers; the service model is more traditionally formal with a polished butler service across all categories
  • Ship size: Explora at 922 guests is slightly larger than most Regent vessels; both feel intimate compared to mainstream luxury lines

The choice often comes down to priorities: if shore excursion inclusions matter most, Regent has an edge; if dining variety and contemporary design appeal, Explora is compelling. Your Pavlus advisor can walk through the comparison in detail.

Booking with Pavlus Travel

Call Pavlus Travel at 800-528-9300. As a newer luxury line, Explora offers strong early-booking promotions and our specialists can advise on suite categories, itinerary selection, and current offers. Once you’re ready to proceed, we book directly with Explora on your behalf. Deposits are typically $1,000 per person with final payment due 120 days before departure.

Booking through Pavlus provides advantages you don’t get from booking directly:

  • A savings advantage on top of Explora promotions — Pavlus provides a discount, cash back, or onboard credit over and above current Explora Journeys offers; you receive all the line’s deals plus Pavlus savings
  • Expert suite guidance — our advisors understand the real differences between suite categories and can steer you to the best value for your priorities
  • Pre-voyage support — restaurant reservations, excursion planning, and pre-cruise hotel logistics coordinated by an experienced team
  • Advocacy — if issues arise before or during your voyage, you have an experienced advocate to work on your behalf

Yes — Pavlus has preferred agency relationships with Explora Journeys and periodically accesses onboard credits and amenity packages not available when booking direct. As a newer luxury line actively building its agency partnerships, Explora has been particularly generous with introductory offers through preferred agencies. Call 800-528-9300 and ask specifically about current Explora Journeys promotions and any Pavlus-exclusive amenities for your chosen sailing.

In many cases, yes — Explora allows bookings to be transferred to a travel agency within a defined window after the original booking date (typically within 60 days of initial deposit, though current policy should be confirmed). Transferring to Pavlus unlocks any Pavlus-exclusive amenities and gives you an experienced advisor as your ongoing point of contact. Call us at 800-528-9300 to discuss whether a transfer is possible for your specific booking.

No — you will pay less. Pavlus Travel provides a savings benefit on top of current Explora Journeys promotions, in the form of a discount, cash back, or onboard credit. You receive all the vendor’s deals plus Pavlus savings. Beyond the financial advantage, Pavlus adds expert guidance and ongoing support that the cruise line’s own reservations team is not structured to provide.

Pavlus Travel has been specializing in luxury cruising and has followed Explora Journeys closely since the brand was announced. Our advisors have completed Explora’s agency training programs and stay current on the line’s itinerary developments, ship launches, and promotional activity. We can speak knowledgeably to how Explora compares to Regent, Silversea, and Seabourn for travelers making their first Explora booking.

Pavlus acts as your advocate throughout the booking and travel process. If you encounter a billing issue, suite assignment concern, pre-departure logistics problem, or onboard situation that needs resolution, call us at 800-528-9300 and we will work directly with Explora on your behalf. Having an experienced agency in your corner is especially valuable with a newer line that is still developing its operational practices and guest services protocols.

To make the call efficient, it helps to have:

  • Your preferred sailing dates or specific voyage identified
  • Number of guests and their ages
  • Preferred suite category or budget range
  • Any dietary restrictions or accessibility requirements
  • Passport information for all guests
  • A credit card for the deposit

If you haven’t identified a specific voyage yet, that’s perfectly fine — call 800-528-9300 and our advisors will help you navigate Explora’s itinerary options and find the best match for your travel priorities.

For peak-season Mediterranean sailings and popular Caribbean departures, booking 6–12 months in advance is advisable, particularly for preferred suite categories. As the fleet is still small (two ships as of 2024), total capacity across the Explora program is limited relative to demand. Early booking also locks in early-booking promotions and any available onboard credits before they expire. Call Pavlus at 800-528-9300 to check current availability and promotions for your preferred travel window.

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